Reference

bintang 4dp Privacy Policy For Your Account

The bintang 4dp Privacy Policy shows what we collect, why we use it and how you can request a change before opening an account.

Clear data purposesWallet record detailsContact steps
bintang 4dp bintang 4dp Privacy Policy For Your Account
CONTACT PATHS

Reach Us About Privacy Policy

A direct contact path helps you resolve a privacy question without repeating your account story across several teams.

Account access Ask our 24/7 Support route about a privacy request tied to login, phone verification…
Wallet records If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the transaction date…
Data requests Request access, correction or removal through our support path.
DATA CONTROLS

Six Ways We Protect Your Privacy

Privacy is handled through practical account controls rather than broad promises. We separate login checks from wallet references, record support activity for follow-up and use device signals to…

What we collect

We collect details you provide during account opening, including your phone number, verification result and chosen login details.

Cookie choices

Cookies may keep your session active, remember basic preferences and help us understand page errors.

Account security

Phone verification helps us distinguish an account holder from an unrecognised sign-in.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a payment with your account.

Record retention

We retain account, support and transaction records only while needed for account operation, security checks or legal duties.

Changing your data

You can ask us to access, correct or remove personal data through the support path.

Privacy Policy Questions Before Account Opening

These Privacy Policy answers focus on the questions you may have before creating an account or connecting an Indonesian wallet. They explain the records we use, the checks we make and how you can contact us when a privacy matter needs attention. If your question is not listed, our 24/7 Support route can direct it.

It covers account details, phone verification, login and device records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and locate your account, complete phone verification and respond to account requests. It also helps us avoid discussing private records with the wrong person.

Yes. The Privacy Policy explains how we use DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account details, to match payment status with your account.

Yes. Contact our 24/7 Support route with your registered phone number and the correction you need. We verify account ownership first, then update the relevant record where the request can be fulfilled.

Send a removal request through our support path and identify the account by its registered phone number. We assess the request against operational security and legal retention duties before confirming the result.

Cookies can keep a mobile session active, remember basic settings and help us identify page errors. Browser controls let you manage them, though disabling cookies may affect login and account access.

Access depends on local law and is available where local law permits. Our Privacy Policy still explains the data controls, verification steps and contact options that apply to an eligible account.